Shipping Policy

Welcome to Kale The Kale Club. We are committed to delivering your order quickly and efficiently while ensuring compliance with applicable laws. Please read our Shipping Policy carefully before placing an order. By purchasing from us, you agree to the terms outlined below.

We only ship to within the United States.

Note: Your are resposnible for knowing and being up to date with your state and or local laws before purchasing and placing an order. Certain products may be restricted in some states due to hemp/CBD regulations. We reserve the right to cancel orders that violate applicable laws.

We process orders Monday–Friday from our Central Time Zone (CT).

Processing Time: 1–5 business days (excluding weekends and holidays). 

Orders placed after 12 PM CST or on weekends/holidays will be processed the next business day.

You will receive a shipment confirmation email once your order has been processed and shipped.

We offer Standard Shipping (3–7 business days) for all orders.

Please note, we do not offer expedited or overnight shipping at this time.

Delivery times are estimates provided by carriers and are not guaranteed.

1. Purpose and Scope

All customers must be at least 21 years old to purchase from [Company Name]. This policy applies to every order placed through our website, regardless of the product purchased or the shipping destination. By placing an order, you agree to this policy and to our Terms of Service.

2. Age Requirement and Verification

You must be 21 or older to create an account, place an order, or receive a delivery from us. We do not knowingly sell to anyone under 21.

• We may verify your age at any time, before or after your order ships, using a third-party age verification service or a request for a valid government-issued photo ID.
• Some orders may require an adult signature (21+) at delivery. The carrier may check ID, and packages that cannot be delivered to an eligible adult will be returned to us.
• Providing false age or identity information is a violation of this policy and our Terms of Service.

3. Checkout Acknowledgment

Every order requires you to check a confirmation box before checkout. By checking it, you confirm and agree that:

- You are at least 21 years old.

- You are the authorized holder of the payment method used for the purchase.

- You have read and agree to this policy and our Terms of Service.

- The items you are purchasing are legal to buy, possess, and use where you live and where the order is shipped.

- You accept full legal responsibility for the items once your order has shipped.

The checkbox reads:

☐ I confirm that I am 21 or older and the authorized holder of the payment method used for this order. I confirm that the items I'm purchasing are legal in my location, I agree to the Age Requirement Policy and Terms of Service, and I accept full responsibility for this package once it ships.

Orders cannot be completed without this confirmation.

4. Your Responsibility for Local and State Laws

Laws on age-restricted products vary by city, county, and state, and they change often. You are solely responsible for knowing and following the laws that apply to you before you place an order. We do not provide legal advice, and listing a product on our site does not mean it is legal in your area.

Shipping costs are calculated at checkout based on weight, destination, and the selected service.

We may occasionally offer free shipping promotions

If your package is lost, delayed, or arrives damaged:

• Email us at support@thekaleclub.com within 7 days of the expected delivery date.
• Please include your order number and any photos, videos or details available.
  

We are not responsible for delays caused by carriers or incorrect address information.

If your order is returned due to an incorrect address or refused delivery:

• We’ll contact you to arrange re-shipment (additional charges may apply).
• Refunds for undeliverable packages are not guaranteed and may be subject to a restocking fee.

You are responsible for ensuring the products you order comply with local, state, and federal laws. We do not guarantee legal compliance outside of our shipping jurisdiction.

We may update this Shipping Policy from time to time. All changes will be posted on this page and take effect immediately upon publication.